My stay at Riad Kaiss was absolutely wonderful. From the moment I arrived, the friendly and warm-hearted staff made me feel right at home. The exquisite decor and peaceful environment truly elevated my experience, though I wish I could have extended my visit. The personal touches, like mint tea on arrival and a grand farewell gift, made my stay even more special.
Rooms
10.0
The suite I stayed in was beautifully decorated and exceptionally clean, featuring a comfortable layout and a charming private terrace. It offered great views and a luxurious bathroom that added to the overall comfort.
Service
10.0
Every aspect of the service was great. The staff, particularly Sufyan and Houd, were incredibly attentive and went above and beyond to ensure my comfort. They really made me feel like family.
Location
10.0
Riad Kaiss is ideally located. right in the bustling medina, yet it provided a calm oasis away from the noise. I was close to many attractions and good eateries, making exploring Marrakech a breeze.
Dining
10.0
I enjoyed delicious breakfasts with a variety of options each day. The seasonal salads were refreshing, and the dining experience was enhanced by the lovely ambiance, especially when I had breakfast on the stunning roof terrace.
Facilities
10.0
The facilities were impressive, offering everything I needed, from room service to laundry. Shuttle services were arranged seamlessly and made my travel hassle-free.
Justin
United Kingdom,
January
2025
5.8/10
I had a fantastic stay at Riad Kaiss, where the beautiful setting and really good service made my experience nice. The staff were incredibly friendly and helpful, and I loved the lovely breakfasts on the rooftop. However, there were minor issues with communication regarding dietary needs and some early morning disturbances from construction noise.
Rooms
10.0
My room was comfortable and quiet, with a lovely ensuite bathroom featuring organic Argan Oil products. I particularly enjoyed having a private terrace to relax on.
Service
10.0
The service was excellent; the staff really went above and beyond to ensure my comfort and provided great recommendations for local attractions and dining.
Location
10.0
Located just a short walk from the bustling Jamaa El-Fna Square, the Riad felt like a peaceful oasis once I entered. The beautiful garden added to the tranquil atmosphere.
Dining
9.0
I enjoyed traditional breakfasts with fresh fruit and mint tea, although there were some hiccups with dietary preferences initially. The dinner I had at the Riad was superb and nutritious.
Facilities
8.0
The Riad offered a range of facilities like room service and a lovely rooftop pool, although it was not heated as advertised.
William
United Kingdom,
January
2025
6.4/10
Staying at Riad Kaiss was truly enchanting, as the traditional architecture and beautiful details transported me back in time. The staff were incredibly attentive, making every moment special, though my room was a bit on the small side. The location was perfect, close to the vibrant heart of the Medina yet peaceful enough for relaxation. Overall, the experience was nice and worth the premium price.
Rooms
8.0
My room had lovely details, though it was slightly small and the bed could have been more comfortable.
Service
10.0
The staff was excellent, always ready to help and making me feel genuinely welcomed. Lyanne and her team particularly stood out for their warmth.
Location
10.0
I loved the location; nestled in the old city, it was just a short stroll to the main square, yet it offered a sense of tranquility.
Dining
10.0
Breakfast was good with homemade dishes that added to the whole experience. I thoroughly enjoyed every meal.
Facilities
9.0
Facilities like the rooftop dipping pool and garden courtyard created a serene atmosphere. Everything was well-maintained and clean.
Mabel
United Kingdom,
December
2024
7.4/10
My stay at Riad Kaiss was simply lovely, marked by stunning decor and great service. The peaceful location allowed for easy access to local attractions, but I did encounter a few staircases that were a bit challenging to navigate. Overall, I was thoroughly impressed with every aspect of my visit.
Rooms
10.0
My suite was spacious and beautifully decorated, complete with a private terrace that was a lovely retreat. I felt extremely comfortable throughout my stay.
Service
10.0
The staff were incredibly attentive, ensuring I always had what I needed, from fresh juice to assistance with booking a guide. Their hospitality truly made my experience special.
Location
10.0
Riad Kaiss is perfectly situated in a quiet area, providing a tranquil escape while still being conveniently close to local attractions and a short walk to the main square. I always felt safe exploring the nearby streets.
Dining
10.0
The breakfast was a fantastic mix of Moroccan and continental fare, and I also enjoyed a delicious dinner in the lovely courtyard garden—truly an authentic culinary experience.
Facilities
10.0
The riad had excellent facilities, including a small pool and access to a local mobile phone for navigation, which was extremely helpful during my explorations.
Eva
United Kingdom,
November
2024
5.4/10
My stay at Riad Kaiss was fantastic, with a central location perfect for exploring Marrakech and a wonderful atmosphere. The facilities were excellent, featuring a heated swimming pool and relaxing areas. However, I did wish for more dining options outside of breakfast, which was the only meal I tried.
Rooms
10.0
My room was spacious and beautifully decorated, with clean towels provided daily. I loved the cozy ambiance and the lovely little touches like the complimentary fruit.
Service
10.0
The staff were incredibly professional and friendly, going out of their way to make me feel welcome. I appreciated the local mobile phone provided for assistance when needed.
Location
10.0
Being centrally located allowed me to easily explore the vibrant Medina. The Riad felt like a peaceful oasis amidst the hustle and bustle of the city.
Dining
9.0
Breakfast was a highlight, with several courses including Moroccan breads, pancakes, and fresh fruit. Though I didn't dine for other meals, I heard great things about the Moroccan cuisine and the care taken in preparation.
Facilities
10.0
I enjoyed the relaxation facilities like the hammam, and the heated pool was a good surprise after long walks through the Medina.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds